Terms of service

OVERVIEW

This website is operated by LondonLaneStore. Throughout the site, the terms "we," "us," and "our" refer to LondonLaneStore. LondonLane Store offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools added to the store will also be subject to these Terms of Service. You can review the most current version of the Terms at any time on this page. We reserve the right to update or change any part of these Terms by posting updates on our website. Your continued use of the site after any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 — ONLINE STORE TERMS

By accepting these Terms of Service, you confirm that you are at least the age of majority in your country of residence or have given consent for any minor dependents to use this website.

You may not use our products for illegal or unauthorized purposes, nor may you violate any laws in your jurisdiction while using the Service.
You must not transmit any destructive code, viruses, or worms.
A breach of any term will result in immediate termination of your Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding payment information) may be transferred unencrypted and may involve transmissions across networks or adjustments to meet technical requirements. Payment information is always encrypted during transfer.

You agree not to reproduce, sell, resell, or exploit any portion of the Service without our written permission.

Section headings are for convenience only and do not affect interpretation.

SECTION 3 — ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. All material is provided for general information and should not be relied upon solely for decision-making.

We may modify the content at any time but are not obligated to update any information.

SECTION 4 — MODIFICATIONS TO SERVICE & PRICES

Product prices are subject to change without notice.

We may modify or discontinue the Service at any time without liability.

SECTION 5 — PRODUCTS OR SERVICES

Some products may be available only online. These items may have limited quantities and are subject to our Return & Refund Policy

We aim to display colors and images accurately, but we cannot guarantee perfect accuracy on all screens.

We reserve the right to limit the sale of products or services to any region, person, or jurisdiction.

We do not guarantee that product quality or service performance will meet your expectations.

SECTION 6 — ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. We may limit purchases per person, household, or order, including orders sharing the same account, card, or address.

You agree to provide current and accurate purchase and account information and to update it as needed.

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties or conditions.
Use of optional third-party tools is at your own risk.

Future new features may also be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

We may link to third-party websites not affiliated with us. We are not responsible for evaluating or guaranteeing their content.

We are not liable for any harm resulting from third-party websites or transactions.

Please review third-party policies carefully before engaging in any transaction.

SECTION 9 — USER COMMENTS & SUBMISSIONS

If you submit comments, ideas, or suggestions, you agree that we may use them without restriction. We have no obligation to maintain them in confidence or respond.

We may remove content that we consider unlawful, offensive, or violating intellectual property rights.

You agree that your submissions will not violate any rights or contain harmful, defamatory, or misleading material.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information is governed by our  Privacy Policy.

SECTION 11 — ERRORS, INACCURACIES & OMISSIONS

Occasionally, information may contain errors related to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct or update such information at any time without notice.

SECTION 12 — PROHIBITED USES

You are prohibited from using the site or its content for unlawful or harmful purposes, including but not limited to:

  • violating laws

  • infringing intellectual property

  • harassment or discrimination

  • spreading viruses or malicious code

  • false information

  • scraping or spamming

  • interfering with security features

We may terminate your access for prohibited use.

SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, timely, secure, or error-free service.

You agree that LondonLane Store is not liable for any damages, losses, or claims arising from your use of the website.

SECTION 14 — INDEMNIFICATION

You agree to indemnify and hold harmless LondonLane Store, its partners, employees, affiliates, and service providers from any claims arising from your breach of these Terms or violation of law.

SECTION 15 — SEVERABILITY

If any provision is deemed unenforceable, the remaining provisions remain valid.

SECTION 16 — TERMINATION

Both parties may terminate these Terms at any time.
Your obligations prior to termination remain enforceable.
If you breach any term, we may terminate your access without notice.

SECTION 17 — ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us and supersede any prior agreements.

SECTION 18 — GOVERNING LAW

These Terms of Service and any agreements for services will be governed by and interpreted in accordance with the laws of the United Kingdom.

SECTION 19 — CHANGES TO TERMS OF SERVICE

You can review the latest version of the Terms at any time on this page.

We may update or change these Terms at any time. Your continued use of the website after changes constitutes acceptance.

Customer Service

If you have any questions about your order or shipping status, feel free to contact our support team at:

Store Name: LondonLaneStore
WareHouse:

25–27 Health Street
NW3 6TR
London
United Kingdom

Email: info@londonlanestore.com

Phone: +44 7700 181959

Customer Service Hours:

Monday – Friday, 9:00 AM – 5:00 PM (GMT)
We aim to respond within 1–2 business days.